Superb place, great food, lots of attractions. We use ti play football everyday. The service was very good too. Cleaning could be better. The only down side was that the place was crowded of russians. Overall, me and my family liked the hotel a lot.

I had the best vacation so far in Turkey. Great stuff, good food, long lasting disco, many high level water slides . People are coming back here for many times.

We had a wonderful time with my mother at this hotel. Starting from the reception staff, and room services, and especially a big thanks to the restaurant manager Mr.Yasar Kotanak, who made sure we had everything.The hotel is great for families with kids.

Wide variety of food. A great playground for children and two fine pools for children. The main large pool is heated. The water temperature reaches 29 degrees, which is wonderful when spring arrives, when the sea is still cold for swimming. Very nice service staff. If you want a newer and better room, choose the Deluxe part. The only minus, which would determine my decision not to choose hotel again is the adaptation of the hotel to Russian speakers. Evening programs in Russian. Children's program in Russian. The staff speaks Russian. You can even find a Russian national dishes at the restaurant. Most of the staff speak only Russian. It makes you feel bad and not return to the hotel again.

We came from Germany and were provided the room 1566. The room was recently renovated, clean and comfortable. Every request was made quickly. The hotel territory is huge and beautiful and well maintained. My husband got a small surprise on his birthday: a cake, fruits and wine. Uninterrupted food supply is of a good quality. Food is delicious and freshly cooked. Very clean. In the evening we enjoyed the lobby area and were provided popcorn and strawberry. The cocktails quality was low. Therefore, we ordered just water and wine. Coffee was tasty. In the lobby they had professional coffee maker.I was satisfied with the hotel staff except guest relation department. I can explain: when we asked them something or gave feedback we were told either to call 7777 or go to the reception. Why you can’t do it if you are guest relation? Weird.The most weird was today 13 Feb between 11:30 am and 12 pm. Our Reiseleiter told us that we can order breakfast box for early excursion and we requested it. But we got a notice that it was only possible to pick it up - until to 7 am! Otherwise we should visit a breakfast area. It didn’t meet my expectations and it was unpleasant surprise to get this kind of answer. His attitude was unfriendly not only for us but for other guests as well.I want express my gratitude to the staff at the restaurant - awesome service.Unfortunately there was no animation and shows. Animation team is total Katastrophe! All of them are very rude, impolite, don‘t speak good neither English, German nor Russian! We found them only at day #8 in the corner of the bar drinking cocktails. Unbelievable!There was even no background music. Seems the hotel try to save money.We spent our holiday like mourning. I may return here to retirement, but not in the next 20 years for sure. Don’t recommend for young people up to 45 🙂

I am so happy about interaction with the Guest Relation department. Firstly I have to say that I wasn't inside the hotel. My very close friend unfortunately left the package from my parents that was sent with him in the hotel. The staff carefully saved forgotten luggage and I successfully took it two months later. So I was so glad to talk to the GR because they were talking to me so kindly, respectfully. Moreover, the conversation was in my native language and they responded very quickly to my messages. I wish all hotels answer like this.

It was nice, pretty clean in the hotel parts. The rooms are cleaned, but not perfectly. I was missing one blanket, but since very few people spoke English, they did not understand and did not bring me one. About 99% of the people, who go there speak Russian, so pretty much none from the staff (even front desk) spoke good English. Thanks to the photographer (he spoke English) for the family photoshoot he did for us. It is pricey, but worth it. Food is good quality (you won't stay hungry), but weird at times. There was a welcome drink.Pretty far from Belek city center and Land of Legends, a taxi will cost you $50 round trip, which is a lot. They should have a hotel shuttle for this. Everything in the hotel shop is crazy expensive!Overall good, but they should speak English, do better job with cleaning, could improve the food and keep in mind there is nothing around, so bring some money for taxi/bus.