Български
English
Română
from 9.51 € / month for 12 months with tbi bank
Sural Saray Hotel
This site is for information and advertising purposes; errors may occur.
Accommodation includes 500 rooms, all equipped with air conditioning, a refrigerator, free Wi-Fi, satellite TV, and furnished balconies, ensuring comfort and convenience. The hotel features a wide range of facilities, including outdoor and indoor swimming pools, a water slide, a private beach with sun loungers and umbrellas, a nightclub, fitness center, tennis courts, kids’ club, and a games room.
Guests can enjoy delicious food and drinks at the main restaurant, which serves breakfast, lunch, and dinner in buffet style, as well as at two additional bars and a café. The hotel also offers a variety of sports activities such as water skiing, parasailing, surfing, and volleyball.
For complete relaxation, guests can unwind in the spa center, which offers massages, body and facial treatments, a Turkish bath, and a sauna. Sural Saray Hotel is ideal for families, couples, and solo travelers seeking both relaxation and entertainment in an elegant and comfortable setting. The kids’ club and swimming pool are especially appealing for families with children.
For business travelers, the hotel provides a conference hall and a 24-hour business center. Additional conveniences include free self-parking and a 24-hour front desk.
The hotel operates on an all-inclusive basis, with food and beverages included in the stay. Check-in is after 14:00, and check-out is before 12:00. Pets are not allowed.
Sural Saray Hotel combines luxury, a wide range of entertainment, and close proximity to nature, making it a preferred destination for a relaxing holiday.
The offer includes:
- number of nights according to the client's preferences in the selected room type on the respective meal plan offered by the hotel
The offer does not include:
- Medical insurance
- Personal expenses
- Optional additional excursions
Booking conditions:
- payment of 30% of the total amount within 3 days after confirmation of the booking by email;
- payment of the remaining amount no later than 30 days before the check-in date of the booking, unless another deadline is specified;
- payment is made in Bulgarian leva online by card or by bank transfer to the Tour Operator's account.
Cancellation and booking change policy:
In case of cancellation of a booking and termination of the Contract by the Consumer, the Tour Operator retains the following penalties:
- Up to 3 days after confirmation of the booking by email – no fee.
- Up to 45 days before the start date of the booking – a booking fee of 25.56 € | 50 BGN per adult deducted from the deposit, while the remainder of the paid deposit is credited as bonus points in the Relaxo+ Loyalty Program for future trips.
- From 59 to 31 days before the start date of the trip – 30% of the total value of the booking.
- Less than 30 days before the start date of the trip – 100% of the total value of the booking.
- For each change to a booking (hotel, tourist name, date, room type) after its confirmation, due to the consumer's fault, a fee of 25.56 € | 50 BGN is charged.
- If the Consumer fails to show up on the day of the booked holiday/excursion, they are not entitled to claim a refund of all or part of the amount paid.